Introduction
How Offers are Made Using the Messaging Feature
For an item listed For Sale:
- Select “Click Here to Make an Offer;”
- Enter Quantity and Item Being Sold in the Text input box (if not automatically provided), which will be used to document the offer (ex: 1 Harley Davidson flathead seat);
- Enter Price in the Price input box;
- Select “Send” to Send Your Offer. The seller will then be prompted to accept the offer, counter or decline;
- If the seller accepts your offer follow the prompts to pay for your item, as described in How to Complete a Purchase Using the Messaging Feature below.
To make an offer on an item that has not been specifically posted, but is still for sale by the seller, follow the steps below:
- Select “Click Here to Make an Offer;”
- Enter Quantity and Item Being Sold in the Text input box, which will be used to document the offer (ex: 1 Harley Davidson flathead seat);
- Enter Price in the Price input box;
- Select “Send” to Send Your Offer. The seller will then be prompted to accept the offer, counter or decline;
- If the seller accepts your offer they will be required to create a receipt to process your purchase so you can make payment. To create a receipt, the seller will send a final offer to you that includes the agreed upon details, including shipping. To document the offer and process your purchase, select the “Accept” button.
How to Complete a Purchase Using the Messaging Feature
Once your have accepted an offer, follow the steps below to make a purchase:
- Select “Pay;”
- Review Your Purchase Details;
- Confirm Your Shipping Address and Payment Information;
- Select “Purchase” to make your payment;
- Once your payment is received by the seller it is their responsibility to ship the item as agreed upon with you.
How to Search for Transaction Related Information in the Messaging Feature
How to Find the Current Offer in a Negotiation
How to Purchase with Buy Now
To purchase a Buy Now item:
- Select “Buy Now” if the button is enabled;
- Confirm Offer Details (items included, price), your shipping address and payment details;
- Enter Price in the Price input box;
- Select “Purchase” to pay for the item.
Note: When viewing an item For Sale, you may see that a seller is Online and available for a video call. Using the Video Call feature in this commercial context is a way to speak face-to-face with a seller, get to know a seller, view a products functionality, authenticate the item is what you want and more… before purchasing the item.
Whether you initiate a video call or not, items listed as “Buy Now”, are available to purchase immediately. However, large items may not include shipping cost for the following reasons:
- The seller doesn’t know at the time of listing where the item is going to be shipped, and therefore doesn’t know the shipping cost in advance. Because of this scenario, someBuy Now items may require contacting the seller prior to making the purchase to discuss shipping method and cost from seller’s location to buyers;
- The item(s) may be available only for local pick up from the seller. In this case, you may contact the seller either before or after purchasing the items to discuss the details for local pick up.