Selling Safely on Treasurebee

We value your safety at Treasurebee, and have provided a safe platform to conduct business.  However, please use the same precautions you would use in every day life and be aware when conducting business or video calling with other users. Please take a moment to review our Terms of Service to learn more about safety on Treasurebee.  We have also described some safety practices below to assist you in having an enjoyable experience while using Treasurebee.

Keep safe online by protecting your Treasurebee account password.  When you sign in to Treasurebee, enter your password ONLY on the Treasurebee web site URL that begins with https://www.treasurebee.com.  Here are a few additional helpful suggestions to create a more secure password, and keep it safe:

• Use a combination of lower case and upper case letters, special characters and numbers;

• Do not reuse the same password that you use with other online services;

• Do not use passwords that can be easily guessed (ex: “password” or “123456”); and don’t use your Treasurebee user name as a password;

• Do not share your password; and don’t leave your password where anyone can easily find it;

• Change your password frequently.

 

When receiving a video call from a buyer, here are some suggestions:

• Answer the call only in a location you are comfortable sharing with the public;

• Try to determine as quickly as possible as to whether the potential buyer is sincere in conducting business or discussing something relevant to the sale;

• Remind family members or employees they may be visible by video if they are within camera range or are visible in your call location;

• If you experience any inappropriate behavior by the buyer, hang up immediately and report them to Treasurebee.

Simple precautions will always help you to make your online activity safer.

The following items are prohibited from being sold on Treasurebee:

• Alcoholic beverages;
• Items that constitute pornography and/or non-allowable mature content;
• Animals and certain animal products;
• Hazardous materials;
• Recalled items;
• Firearms, handguns, and other weaponry;
• Ammunition;
• Items that promote, support, or glorify hatred or bias;
• Items that promote, support, or glorify violence or a threat of violence;
• Items that promote, support, or glorify any illegal activity;
• Handgun safety certificates;
• Aerosol container of paint that is capable of defacing property;
• Etching cream that is capable of defacing property;
• Any tobacco, cigarette, or cigarette papers, or blunt wraps, or any other preparation of tobacco, or any other instrument or paraphernalia that is designed for the smoking or ingestion of tobacco, products prepared from tobacco, or any controlled substance;
• BB devices, including BB guns;
• Fireworks;
• Medical Drug Claims;
• Regulated Items, including highly regulated items and items regulated internationally;
• Dietary supplement products containing ephedrine group alkaloids;
• Tickets or shares in a current or non-expired lottery games;
• Drug paraphernalia;
• Electronic cigarettes;
• Any other items that are or contain any material which is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory or otherwise objectionable;
• Items that are newly manufactured and/or are mass produced or widely available;
• Any goods or services that may violate the Stripe® Terms of Service.

 

 

Commercial Money Orders, Postal Money Orders and Counterfeit Checks:

 

One of the ways scammers commit fraudulent activity is to use counterfeit checks or money orders.  If you accept these forms of payments, be sure to apply these best practices before completing your transaction:

• Do Not Ever accept an overpayment for any item you sell.  Buyers should be instructed by you to make payment in the agreed upon amount.  A common signal of a fraudulent activity is the request from a buyer to accept an overpayment and provide you a percentage of the “remainder”;

• Be familiar with the security features that are offered by various payment methods.  Postal Money Orders have good security features that are difficult to replicate;

• Do not ship your items until your buyer’s payment has been deposited into your bank account (unless you have a pre-existing relationship with your customer).  Understand your bank’s funds availability policy before you release the sale item to the buyer.  Do Not send merchandise to a buyer BEFORE the check clears the bank.  Some checks take only a couple days to clear, while others can take several weeks.

 

Foreign Cashier’s Checks:
 
Some fraudulent buyers in foreign countries will often pressure sellers to accept foreign cashier’s checks as payment.  These requests may offer to pay an amount in excess of the asking price, then ask the seller to wire the overpayment back to the buyer through services such as Western Union or MoneyGram, or another method. Sellers should be cautious if you decide to accept foreign cashier’s checks for payment, as such foreign checks may take weeks or months to clear and may be a signal fraudulent activity.

 

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Note: Please remember that some checks may be made to look like they’re from a U.S. bank, but upon closer inspection will reveal a foreign city or country name.

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We highly recommend you use Treasurebee’s payment processor; it is the quickest and safest way to complete a transaction on Treasurebee.  However, Treasurebee encourages members to meet directly if it benefits them both.  Whatever terms a buyer and seller negotiate with each other is between buyer and seller.

 

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Important!  Please be advised that if using another online payment service (such as PayPal®), Treasurebee cannot process your transaction, keep a record of it for future reference, process a refund or process a chargeback should one be required.

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• Meet in your retail shop if applicable; or a public location like a café or shopping center;

• Do not meet in a secluded place, or invite strangers into your home, unless this is your primary place of business;

• If you go to meet someone, tell a friend or family member where you are going (consider having them join you);

• Take your mobile phone along with you;

• Trust your instincts.