Buying Safely on Treasurebee

We value your safety at Treasurebee, and have provided a safe platform to conduct business.  However, please use the same precautions you would use in every day life and be aware when conducting business or video calling with other users. Please take a moment to review our Terms of Service to learn more about safety on Treasurebee.  We have also described some safety practices below to assist you in having an enjoyable experience while using Treasurebee.

Keep safe online by protecting your Treasurebee account password.  When you sign in to Treasurebee, enter your password ONLY on the Treasurebee web site URL that begins with https://www.treasurebee.com.  Here are a few additional helpful suggestions to create a more secure password, and keep it safe:

• Use a combination of lower case and upper case letters, special characters and numbers;

• Do not reuse the same password that you use with other online services;

• Do not use passwords that can be easily guessed (ex: “password” or “123456”); and don’t use your Treasurebee user name as a password;

• Do not share your password; and don’t leave your password where anyone can easily find it;

• Change your password frequently.

Using Treasurebee’s Video Call feature to make a purchase from a seller can be an enjoyable and rewarding experience.  Before making contact with a seller however, we recommend you apply the best practices described below:

• Review the Seller’s Profile and For Sale Listing – In addition to reading descriptions of items for sale, remember to review a seller’s Profile and written policies before making contact.  Be aware that sellers may have different policies regarding payment methods, return policy, hours of operation and shipping;

• Review the Seller’s FAQ’s – FAQ’s are an easy way to review a sellers policies. Click on the “FAQ” link on the seller’s Profile page to learn more about the seller;

• Read the Seller’s Ratings and Reviews – You can learn about a seller by reading their ratings and reviews.  These can help you to make an informed decision regarding shopping with that seller;

 

When initiating a video call with a seller, please remember to:

• Make the call only in a location you are comfortable sharing with the public;

• Make the call only in a location you are comfortable sharing with the public;

• Remind family members or anyone near you they may be visible by video if they are within camera range or are present in your call location;

• If you experience any inappropriate behavior by the seller, hang up immediately and report them to Treasurebee.

Simple precautions will always help you to make your online activity safer.

The following items are prohibited from being purchased on Treasurebee:

• Alcoholic beverages;
• Items that constitute pornography and/or non-allowable mature content;
• Animals and certain animal products;
• Hazardous materials;
• Recalled items;
• Firearms, handguns, and other weaponry;
• Ammunition;
• Items that promote, support, or glorify hatred or bias;
• Items that promote, support, or glorify violence or a threat of violence;
• Items that promote, support, or glorify any illegal activity;
• Handgun safety certificates;
• Aerosol container of paint that is capable of defacing property;
• Etching cream that is capable of defacing property;
• Any tobacco, cigarette, or cigarette papers, or blunt wraps, or any other preparation of tobacco, or any other instrument or paraphernalia that is designed for the smoking or ingestion of tobacco, products prepared from tobacco, or any controlled substance;
• BB devices, including BB guns;
• Fireworks;
• Medical Drug Claims;
• Regulated Items, including highly regulated items and items regulated internationally;
• Dietary supplement products containing ephedrine group alkaloids;
• Tickets or shares in a current or non-expired lottery games;
• Drug paraphernalia;
• Electronic cigarettes;
• Any other items that are or contain any material which is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory or otherwise objectionable;
• Items that are newly manufactured and/or are mass produced or widely available;
• Any goods or services that may violate the Stripe® Terms of Service.

 

Use caution when making purchases from sellers at temporary events.  Do not give out personal information other than that required for the sale.  Large purchases should be made with caution.  Treasurebee’s Local Pick-up category allows buyers to shop from local sellers for local pick-up to avoid shipping costs.

 

We highly recommend you use Treasurebee’s payment processor; it is the quickest and safest way to complete a transaction on Treasurebee.  However, Treasurebee encourages members to meet directly if it benefits them both.  Whatever terms a buyer and seller negotiate with each other is between buyer and seller.

 

---

Important!  Please be advised that if using another online payment service (such as PayPal®), Treasurebee cannot process your transaction, keep a record of it for future reference, process a refund or process a chargeback should one be required.

---

• Tell the seller you will meet them in a public location like a café or shopping center, or a place that you mutually determine;

• Do not meet in a secluded place or invite strangers into your home;

• If you meet with a seller, tell a friend or family member where you are going (consider having them shop with you);

• Take your mobile phone along with you;

• Trust your instincts.